Crypto.com login issues- Reasons and troubleshooting tips to resolve the issues
Every other day we are getting more and more inclined towards technology and the result is that we are doing most of our work online. This led to the development of digital currencies. But, to buy those digital currencies, you eventually need to have access to an online platform. One such platform that is extensively used by a lot of users is crypto.com.
But, we are well aware of the fact that there isn't a single online platform that manages to give you a seamless experience. And the same happens to be the case with the crypto.com exchange. Recently, a lot of users have reported facing crypto.com login issues when they tried accessing their accounts. Hence, in this post, I am going to address this issue faced by you and help you get rid of it immediately.
What are the most common crypto.com problems today?
Apart from crypto.com login issues, users faced several other issues while using the platform. So, here is the list of issues that might have troubled you in the past:
- Crypto.com not working
- The Crypto.com app not working Android
- Crypto.com down for maintenance
- Can't login to crypto.com
- Can't withdraw from crypto.com
Though such problems may trouble you from time to time, you shall be able to fix these issues without having to do much. At times, the crypto.com login issues resolve on their own, but sometimes you have to take necessary actions to get rid of such issues.
Reasons why you may not be able to sign in to crypto.com
There are a whole lot of reasons why users are not able to sign into their crypto.com accounts and the list of some possible reasons has been explained below in detail:
- Crypto.com down for maintenance: As we know that the platform is being used on a large scale, they obviously need to fix the bugs and problems with their website. As a result of this, the website may go down as long as the maintenance goes on.
- Platform facing high congestion: crypto.com being a highly renowned platform is being used on a large scale and this is the main reason why its website may face great congestion. As a result of this, you might face crypto.com login issues.
- Using old or incorrect login credentials: if you have changed your crypto.com login password recently but using the old one for signing into your account, the platform would not let you access your account.
- Violation of crypto.com policies: if, knowingly or unknowingly, you violate any of the rules and policies as set by the platform, you will not be given account access as long as you take necessary actions to lift those restrictions.
- Entering the wrong 2FA code: There are some users who have enabled the two-factor authentication feature to provide an extra layer of security to their accounts. So, if you are not getting the crypto.com login code or entering an incorrect code, then you may not be given account access
Best ways to eliminate crypto.com login issues
It does not matter what the reason behind the crypto.com login issues is, you need to take immediate action to get back into your account at the earliest. So, here we are with the steps that you can take if you wish to sign in to your crypto.com account without facing any hurdles:
- Reset the crypto.com login password: if you have already made several attempts to sign into your crypto.com account and you are failing in these attempts, then the first thing that you can try doing is resetting the password. To reset the password, just select the "forgot your password?" option and then follow some easy prompts to assign a new crypto.com login password.
- Check the crypto.com website status: if you are unable to load the crypto.com login page and you want to gain access to your account, then you should check the website status of crypto.com. If the website is down or under maintenance, check back again and perform crypto.com sign in once again.
- Check the 2FA code and re-enter it: those who have enabled 2FA on their accounts need to feed a 2FA code for account login. So, as soon as you receive the login code, feed it into the provided space without wasting a minute. Be extra careful while entering this code for account login.
- Clear browser cache/cookies: if you have tried everything else, then the last thing I would suggest you go to the browser or app settings of the crypto.com app and then delete the cache and cookies from there.
- Use only registered email addresses: The main reason behind constant crypto.com login issues is feeding incorrect email addresses. If you are using several email addresses, it is a great possibility that you are using an incorrect email address to sign into your account.
Contact Customer Support to get back into your account
If you have tried all the troubleshooting tips that we have discussed above, then we suggest you get in touch with the customer support service team of crypto.com. All you need to do is let them know the complete details of the problem that you are facing and they shall take the best measures to pull you out of this annoying situation.
What if my account is hacked?
Well, this is yet another possibility that your crypto.com account is hacked and that is why you are facing crypto.com login issues. So, in that case, you should take immediate action and reset your crypto.com login password at the earliest.
Also, you should reach out to the customer support team of crypto.com for more assistance.
Concluding note:While using a crypto.com exchange or any other crypto trading platform, it is recommended that you quickly transfer your purchased crypto assets to a crypto wallet as soon as you complete the purchase. In case your exchange account gets hacked or you constantly face crypto.com login issues, you will still have access to your funds. So, using a hot or cold wallet is mandatory.
